Coaching for Supervisors

This course is designed to improve the essential skills
supervisors need to enhance their ability to coach
employees. By learning proper coaching techniques,
supervisors and managers can raise the performance levels
of their teams and increase value to the organization by
building trust and solving problems. This course will:
• Help supervisors understand the importance and
benefits of effectively coaching employees to improve
work unit performance.
• Provide the opportunity for participants to practice
coaching skills.

About the Course

By the conclusion of this course, participants will be able
to do the following:
• Define coaching as a leadership competency and
distinguish it from other leadership behaviors.
• Apply effective coaching skills.

Course Outline

1. Define coaching as a leadership competency and
distinguish it from other leadership behaviors.
2. What is coaching?
3. Define the benefits of coaching.
4. Recognize characteristics of effective coaching.
5. When to coach
6. Coaching vs. Mentoring
7. Apply guidelines for giving constructive feedback.
8. Effective coaching skills.
9. Identify coaching opportunities.
10. Powerful Questions
11. Practice coaching skills.